Returns & Exchanges

Due to the perishable nature of our food products, we do not accept returns; however, we are committed to ensuring you love your Momofuku pantry staples. If your order arrives damaged or incorrect, please reach out to our team within 14 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Order

  Upon receiving your shipment, please check all jars, noodles, and sauces for any signs of damage or leakage occurred during transit.

• 2.
  Gather Documentation

  If there is an issue, take clear photos of the damaged items and keep your order confirmation number handy to expedite the review process.

• 3.
  Contact Support

  Email our customer experience team at [email protected] with your order details and photos so we can evaluate your request.

• 4.
  Receive Resolution

  Once approved, we will issue a replacement shipment or a refund to your original payment method to make things right.